Jack Georges handcrafts each item to the best of manufacturing capabilities and is proud on having a very low number of warranty repair claims. Jack Georges uses only the finest and most durable materials available; however, since all of our items are handcrafted, human error may occur. Our leather products are designed to improve with age. Slight marks and scratches, earned from normal use enhance the character of the item. The beauty of leather is that it wears and shapes itself to you over time and becomes more appealing.

Each Jack GeorgesŪ product comes with a lifetime warranty. This warranty entitles the buyer to repairs due to defective parts or workmanship. This warranty is valid for the life of the product and does not cover normal wear and tear, which includes scratches or abnormal abuse of the materials. This warranty is not designed to be used as a replacement policy through the manufacturer. Product maintenance or refurbishing is available for a nominal charge.

In the unlikely event that your Jack GeorgesŪ product should need repair, claims should be processed directly through the Jack Georges repair department. Once the item is sent back, it is repaired and shipped directly back to you within 24 hours of receipt.

Jack Georges, IncŪ Repair Department
Tel: (973) 777-6999 ext. 17
Fax: (973) 777-6028